Your privacy matters to us. This page explains exactly what personal information f9club collects from Filipino players, how we use it, and how we keep it safe. Please read this carefully before registering or using any part of the platform.
When you register for an account on f9club, we collect personal information including your full name, date of birth, email address, and mobile number. Additional identity verification documents such as a government-issued ID may be requested to comply with account security and regulatory requirements. During normal use of the platform, we also collect transactional data such as deposit and withdrawal history, betting activity, and session timestamps. Technical data including your device type, operating system, browser, and IP address are automatically logged to support platform security and improve service performance. We may also collect preference data based on how you interact with our games, promotions, and navigation. All information collected is limited to what is necessary to operate the platform and serve you as a player in the Philippines. You are always informed at the point of collection what data is being gathered and for what purpose.
The personal data we collect is used primarily to create and manage your f9club account, process deposits and withdrawals in Philippine pesos, and ensure that all transactions are credited accurately and securely. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to platform terms or policies. Promotional communications, including bonus offers and new feature announcements, are only sent where you have opted in or where they are directly relevant to your existing activity on the platform. Your transactional and gameplay data is analysed to detect unusual patterns that may indicate fraudulent activity, money laundering, or terms violations, helping us keep the platform safe for all Filipino players. Technical and device data is used to optimise platform performance, troubleshoot errors, and improve the mobile experience on both Android and iOS devices. We do not use your data to make automated decisions that have a legal or similarly significant effect on you without human review. All data processing activities are carried out in accordance with the applicable data protection laws of the jurisdiction in which f9club operates.
f9club does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only under strict contractual obligations that require them to protect your data. In cases where we are legally required to disclose information — for example, in response to a valid regulatory request or law enforcement order — we will comply with applicable law while protecting your interests to the extent permitted. If f9club undergoes a corporate restructuring or acquisition, your personal data may be transferred to the new entity, but you will be notified in advance and your data will continue to be protected under equivalent terms. We do not share your gaming activity or financial history with unrelated third parties. Any partner organisation that receives your data is required to handle it in a manner consistent with this Privacy Policy. You may request a record of third parties who have received your data by contacting the support team.
We apply industry-standard security measures to protect your personal data, including encrypted data transmission using TLS, secure server environments, and access controls that restrict internal data handling to authorised personnel only. Passwords are stored using one-way hashing and are never accessible in plain text by f9club staff or systems. We conduct regular security reviews and vulnerability assessments to ensure our infrastructure remains resilient against emerging threats. Your personal data is retained for as long as your account is active and for a defined period thereafter as required by applicable regulations and internal audit obligations. Once retention obligations are fulfilled, data is securely deleted or anonymised so it can no longer be linked to you personally. If you suspect unauthorised access to your account, you should change your password immediately and contact the support team so that protective measures can be applied without delay. We encourage all Filipino players to use strong, unique passwords and to avoid sharing account credentials with anyone.
As a registered player, you have the right to request access to the personal data we hold about you, and we will provide a copy in a readable format within a reasonable timeframe. You may also request correction of any inaccurate or incomplete information held in your account at any time through your account settings or by contacting the support team. Where processing is based on your consent, you have the right to withdraw that consent at any time, although this will not affect the lawfulness of processing carried out before the withdrawal. You may request deletion of your account and associated personal data, subject to any legal retention obligations that require us to hold certain records for a minimum period. If you have opted into marketing communications and wish to stop receiving them, you can unsubscribe at any time using the link in any promotional email or by updating your notification preferences in your account. For questions about your data rights or to submit a formal data request, please contact the support team through your account dashboard. We aim to respond to all data-related requests within 30 calendar days.
f9club uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve the overall performance of the platform during your visit. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting core features such as login, account balance display, and bet placement. Analytics cookies help us understand how players navigate the site so we can make improvements to the user experience across both desktop and mobile devices. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain personalisation features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Session data collected through cookies is not linked to personally identifiable information beyond what is needed to operate your account. For further details on the specific cookies used by the platform, please contact the support team or visit the FAQ page.
This Privacy Policy may be updated from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, registered players will be notified via the email address associated with their account or through a prominent notice on the platform before the changes take effect. Continued use of f9club following the notification of a policy update constitutes your acceptance of the revised terms. The date at the bottom of this page indicates when the policy was last reviewed, so you can always check whether an update has occurred since your last visit. If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact the support team through your account. For responsible gaming-related data requests, please refer to the Responsible Gaming page. This policy applies to all players accessing f9club from the Philippines.
Last reviewed: 2025. This Privacy Policy applies to all registered users of f9club accessing the platform from the Philippines. For account security queries, see the FAQ page. For terms of use, see the Terms and Conditions page.
Here is a quick summary of the key commitments f9club makes to every Filipino player regarding their personal information.
Your personal information is never sold or rented to third-party advertisers or data brokers, full stop.
All data in transit and at rest is protected using industry-standard encryption protocols to keep your account safe.
You can request a copy of your data or ask us to correct inaccuracies at any time through your account or support team.
You may request deletion of your account and personal data, subject to applicable legal retention periods.
Marketing opt-outs are immediate — update your preferences in your account or use the unsubscribe link in any email.
All data access, correction, and deletion requests are handled within 30 calendar days by our support team.
Now that you know how f9club handles your data, you can play knowing your information is protected at every step. Join thousands of Filipino players on the platform today — registration takes just a few minutes, all in Philippine pesos, with no hidden fees.